SHIPPING &

RETURNS

SHIPPING

 

All orders take 1 working day to process.

With the following period of time for delivery:

*Please note* Our delivery time at the moment is around 3-5 working days. 

THE CURRENT COVID 19 PANDEMIC COULD ADD SLIGHT DELAYS TO DELIVERY TIMES. WE ARE STILL SENDING ORDERS OUT DAILY BUT DUE TO ROYAL MAIL BEING VERY BUSY THIS CAN ADD EXTRA TIME ONTO THE NORMAL DELIVERY TIME.

STANDARD

3 to 5 Working Days = £3

We currently only have one shipping option due to the amount of time it takes to handprint each product.

RETURNS

Do you want to return an item?

No problem!

Returns and Refunds accepted within 14 days from when delivered (unless otherwise stated on product page), providing proof of purchase.

Item must be returned in original condition with tags still attached.

We'll refund the price you purchased your item at, this includes sale items.

The return can be rejected if any of the above Policy Terms are not met.

To return an item, please either fill in the returns form that came with your order or click the button below to download a returns form.

We Quality Control (QC) every garment as it is packed for delivery. However, we still advise checking for any small defects once received. Once the tags have been removed / garment has been worn, we can no longer be responsible for any defects.

You as the customer will be responsible for the return postage costs. Any losses or damages occurred when returning the item will be the responsibility of the customer. We advise sending the return parcel tracked / recorded to cover this.

Return Address:

White Threads

PO Box 414

Skelmersdale

WN8 1DA

White Threads
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 WT White Threads®. A Registered UK Trademark.